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Tropic Twist

FAQ

1. What is Tropic Twist?

Tropic Twist is a local business in Austin, TX, offering premium dehydrated fruit slices, perfect for cocktails, snacks, and event garnishes. Our products are made with fresh, tropical fruits to bring bold flavors and vibrant colors to every sip.

2. How long do your dehydrated fruits last?

Our dehydrated fruit slices have a shelf life of up to 6-12 months if stored in a cool, dry place and kept in their resealable bag.

3. How much does shipping cost?

We offer free shipping for all orders over $40. For orders under $40, a flat-rate shipping fee of $5 applies.

4. Do you offer local delivery?

Yes! We provide free local delivery for orders over $40 within our service area in Austin, TX.

5. What fruits do you offer?

Our product range includes dehydrated lemon, orange, and pineapple slices. We’re always working to add new tropical flavors to our collection.

6. Are your products suitable for snacking?

Yes! Our dehydrated fruits are a delicious, healthy snack option in addition to being great cocktail garnishes.

7. How long does it take to process and ship orders?

Orders are typically processed within 1-2 business days and shipped within 3-5 business days.

8. Do you accept returns or refunds?

Due to food safety regulations, all sales are final. However, if you receive a damaged or defective product, please contact us at gfirem@gmail.com and we’ll be happy to assist.

9. How can I contact Tropic Twist?

You can reach us by email at gfirem@gmail.com or through our live chat feature on the website during business hours.

10. Can I place bulk or wholesale orders?

Yes! We offer custom pricing for bulk and wholesale orders for local restaurants, bars, and event planners. Please contact us for more information.